lower than the general population. The surprisingly higher-than-expected technology
adoption enables companies to introduce
new ways to train and coach the frontline.
Tablets have been especially helpful due
to their portability and affordability. Tablets
also enable supervisors to observe and
document worker safety behaviors and
provide on-the-floor reinforcement training
and coaching if needed.
Attention spans have been shrinking for
the past decade. To reinforce safety training in light of shrinking attention spans,
leading companies are using short-burst
messages using digital and printed signage
that really stand out. The content is rotated
regularly so that it is always fresh and
grabs the viewer’s attention.
Another important way to communicate
safety messages is through structured and
consistent shift level discussions between
supervisors and the shift workers. These
huddles can be greatly enhanced when the
supervisors — who may not all be great
communicators — have pre-built visual
guides to communicate and lead discussions on safety topics like lockout/tagout.
Smart companies are leveraging new
technologies and learning advances to
rethink their training and coaching programs. They recognize the power of incorporating frontline workers in building a